4682 S Onyx Dr, Chandler, AZ 85249 24/7 Emergency Services veteranschandroofing@gmail.com

Terms and Conditions

Legal Agreement for Website Use

Please read these Terms and Conditions carefully before using our website or engaging our roofing services. By accessing https://roofingchandler.net, you agree to be bound by these terms. Veterans Chand Roofing has proudly served Chandler, AZ and the East Valley region since 1990 with 35 years of professional roofing expertise.

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Last Updated: January 1, 2025

These Terms and Conditions govern your use of the Veterans Chand Roofing website and outline the terms under which we provide our services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Acceptance of These Terms

1.1 Overview

By accessing or using the website https://roofingchandler.net (the "Website"), you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy and Disclaimer.

The Website is owned and operated by Veterans Chand Roofing ("Company," "we," "us," or "our"). If you do not agree to these Terms, you must not use the Website.

1.2 Who These Terms Apply To

  • Visitors browsing the Website
  • Individuals or businesses submitting contact or quote request forms
  • Customers or prospective customers reviewing our services and information

2. Company Information

2.1 Business Identity

Veterans Chand Roofing

Website: https://roofingchandler.net

Username / Handle: veteranschandroofing

Phone: +1 (520) 379-6789

Email: veteranschandroofing@gmail.com

Primary Address: 4682 S Onyx Dr, Chandler, AZ 85249, Maricopa County, USA

Additional Office: Suite A, 4050 E Chandler Heights Rd, Chandler, AZ 85249, USA

2.2 Service Region

Veterans Chand Roofing serves Chandler, Arizona and the broader East Valley region, part of the Phoenix–Mesa–Chandler Metropolitan Statistical Area.

2.2.1 Key Service Communities

  • Chandler (Ocotillo, Fulton Ranch, Sun Groves, Layton Lakes, Cooper Commons)
  • Gilbert
  • Mesa
  • Tempe
  • Ahwatukee (Phoenix)
  • Queen Creek
  • Apache Junction
  • Goodyear
  • Avondale
  • Buckeye
  • Glendale
  • Chandler Heights, Sun Lakes, San Tan Valley, Guadalupe

3. Scope of Website and Services

3.1 Informational Purpose of the Website

The Website provides general information about our company, roofing services, service areas, qualifications, and contact methods.

  • It is primarily a marketing and informational site
  • It does not itself create a roofing contract, bid, or schedule

3.2 Roofing Core Services

The following table summarizes our core roofing services, as advertised on the Website. Actual offerings may vary by project and are confirmed in a written proposal or contract.

3.2.1 Services Table

Category Example Services
Roof Replacement Asphalt Shingle Replacement, Tile Roof Replacement, Metal Roof Replacement
Roof Repair Shingle, Tile, Slate, Metal, Cedar Shake Repairs, Chimney Flashing Repair
Damage / Insurance-Related Storm, Hail, Wind, Water Damage Repairs, Emergency Roof Repairs
Maintenance & Inspections Roof Cleaning & Maintenance, Gutter Cleaning, Damage Roof Inspection, Leak Detection
Specialty & Accessories Skylight Repair, Roof Attic Ventilation, Fascia & Soffit Repair, Heat Cable Work

3.3 Local Landmarks and Areas Mentioned

The Website may reference local landmarks, parks, museums, golf courses, neighborhoods, and villages to help illustrate our service area and local presence (for example, Veterans Oasis Park, Tumbleweed Park, Chandler Museum, Downtown Chandler Historic District, and others). These references are for location and marketing context only.

4. Website Structure and Related Policies

4.1 Main Website Pages

The Website typically includes, but is not limited to, the following sections:

  • Homepage
  • About
  • Contact
  • Services
  • Service Areas
  • Privacy Policy
  • Disclaimer
  • Terms & Conditions (this page)
  • Sitemap

4.2 Relationship to Other Policies

Related Legal Documents

Privacy Policy: Explains how we collect, use, and protect personal data.

Disclaimer: Clarifies informational nature of content, limitations on liability, and no professional advice.

Terms & Conditions: Sets rules for Website use and general relationship with visitors.

In case of conflicts between Website content and a signed contract, the signed contract controls for that project.

5. Use of the Website

5.1 Acceptable Use

You agree to use the Website only for lawful purposes and in compliance with these Terms.

You must not:

  • Violate any applicable federal, state, or local laws or regulations
  • Attempt to gain unauthorized access to any part of the Website, our servers, or networks
  • Introduce viruses, malware, or other harmful code
  • Scrape, harvest, or systematically collect data from the Website without our written consent
  • Use the Website to send spam, abusive communications, or other unlawful content

5.2 Suspension or Termination of Access

We may suspend or terminate access to the Website, without notice, if we believe that:

  • You have violated these Terms
  • Your use may harm our systems, reputation, or other users

6. Informational Content and No Professional Advice

6.1 General Information Only

Content on the Website is provided for general informational and marketing purposes only. It may include:

  • General roofing and maintenance information
  • Education on roof systems (tile, shingle, SPF, metal, flat membranes, etc.)
  • General descriptions of insurance concepts (e.g., RCV, ACV, recoverable depreciation)

6.2 No Legal, Engineering, or Insurance Advice

Important Notice

The Website does not provide legal advice or interpretations of insurance policies, professional engineering or architectural advice, or any guarantee of coverage or claim outcomes. You should consult licensed professionals (e.g., attorneys, insurance agents, engineers) for advice on legal and insurance matters.

7. Estimates, Quotes, and Contracts

7.1 Non-Binding Website Content

Any prices, discounts, or services described on the Website are illustrative only and do not constitute a binding offer.

7.2 Written Proposals and Agreements

All work is governed by written documents, which may include:

  • Written estimates or proposals
  • Work orders or change orders
  • Roofing contracts or service agreements

These documents will specify:

  • Scope of work, materials, and specifications
  • Pricing, payment terms, and schedule
  • Warranty details and exclusions

If there is any conflict between Website content and a signed contract, the signed contract controls.

7.3 Changes and Additional Work

If conditions differ from initial assumptions (for example, hidden damage, code upgrades, or customer-requested changes), we may issue revised estimates or change orders to reflect additional work and cost.

8. Scheduling, Access, and Cancellations

8.1 Scheduling and Availability

We operate 24/7 and offer emergency roofing services; however:

  • Specific appointment times are subject to crew availability, safety, and weather
  • Severe weather or unsafe conditions may require rescheduling

8.2 Property Access and Preparation

You agree to:

  • Provide safe access to driveways, parking, roof, and attic or interior areas as reasonably required
  • Secure pets and move fragile or valuable items away from the work area
  • Follow any reasonable on-site instructions given by our team for safety

8.3 Cancellations and Rescheduling

Cancellation and rescheduling terms (including any fees) will be defined in your written contract. Terms may include:

  • Minimum notice period to cancel or reschedule
  • Fees for last-minute changes or no-shows

9. Emergency Services and 24/7 Operations

9.1 Emergency Response

We advertise 24/7 emergency services for urgent roofing issues such as:

  • Active leaks during storms
  • Storm, wind, or hail damage causing unsafe conditions
  • Sudden roof failures impacting habitability

9.2 Limitations

Please Note

Response time is not guaranteed and depends on distance, traffic, weather, crew availability, and the number of emergencies. Emergency work may focus on temporary stabilization; permanent repairs may be covered by a separate proposal and contract.

10. Operating Hours

10.1 General Hours

Veterans Chand Roofing operates 24 hours a day, 7 days a week, subject to safety and external conditions.

10.1.1 Operating Hours Table

Day Hours
Monday 00:00 – 23:59
Tuesday 00:00 – 23:59
Wednesday 00:00 – 23:59
Thursday 00:00 – 23:59
Friday 00:00 – 23:59
Saturday 00:00 – 23:59
Sunday 00:00 – 23:59

Emergency services are available 24/7, but actual on-site arrival times may vary.

11. Payments and Billing

11.1 Payment Terms

Payment terms are established in your signed contract or invoice and may include:

  • Deposit upon acceptance of proposal or scheduling
  • Progress payments for multi-day or large projects
  • Final payment upon substantial or final completion

11.2 Late or Failed Payments

  • Late payments may incur interest or fees as permitted by Arizona law and your contract
  • Returned or reversed payments (for example, NSF checks) may result in additional charges and collection efforts

12. Warranties and Guarantees

12.1 Workmanship and Material Warranties

  • We may offer workmanship warranties on installation, repair, or replacement services
  • Manufacturer warranties (e.g., for GAF or other roofing systems) are governed by the manufacturer's written warranty documents and eligibility requirements

12.2 Limitations

Warranty Information

Warranty coverage periods, conditions, and exclusions vary by product, system, and project.

Warranty details will be provided or referenced in your written contract or separately written warranty documents.

Except as expressly stated in such documents, we disclaim any additional implied warranties to the fullest extent permitted by law.

13. Insurance Claims and Assistance

13.1 General Insurance Concepts

We may assist you in understanding general insurance terms such as:

  • Replacement Cost Value (RCV)
  • Actual Cash Value (ACV)
  • Recoverable depreciation
  • Windstorm and hail coverage
  • Cosmetic damage exclusions and matching concerns

13.2 No Legal or Adjusting Services

Important Disclaimer

We are not an insurer, public adjuster, or legal representative. We do not guarantee coverage, claim amounts, or outcomes. You remain responsible for reviewing your policy, consulting with your insurer or advisor, and deciding whether to submit or pursue a claim.

14. Special Offers and Promotions

14.1 Sample Promotions

From time to time, we may advertise promotions, for example:

  • Free storm readiness or damage inspection
  • Veteran and senior community appreciation discounts
  • Neighbor gift card referral programs
  • Whole street or HOA promotions
  • Free material upgrade specials

14.2 Conditions and Changes

Each promotion may be subject to its own:

  • Geographic and community limitations
  • Minimum project size or product requirements
  • Start and end dates or availability limits

We may change or discontinue any promotion at any time, except where prohibited by law or explicitly stated otherwise in written promotional terms.

15. Testimonials, Reviews, and Project Photos

15.1 Use of Testimonials and Media

We may display:

  • Customer testimonials and reviews
  • Project photos and videos
  • Awards and recognitions (for example, ARCA Roofing Contractor of the Year, GAF President's Club Award, Angi Super Service Award, Ranking Arizona: Top 10 Roofing Contractors, Arizona Corporate Excellence (ACE) Innovator of the Year, and similar honors)

These are used to illustrate customer experiences and professional credentials; they do not guarantee that every project will experience identical results.

15.2 User-Submitted Content

If you submit reviews, testimonials, or photos:

  • You are responsible for ensuring they do not infringe any third-party rights or contain unlawful or defamatory content
  • You grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce such content for marketing and business purposes, subject to applicable privacy and publicity laws

16. Intellectual Property

16.1 Ownership

The Website's content—including text, logos, images, videos, icons, graphics, and layout—is owned by Veterans Chand Roofing or our licensors and is protected by copyright, trademark, and other intellectual property laws.

16.2 Limited License to You

You May:

View and print reasonable portions of the Website for personal, non-commercial use.

You May Not:

Copy, reproduce, republish, or distribute Website content for commercial purposes. Create derivative works based on Website content without our explicit written permission.

Third-party trademarks, such as manufacturer logos (GAF, Owens Corning, CertainTeed, etc.), remain the property of their respective owners.

17. Third-Party Websites and Tools

17.1 External Links

The Website may link to third-party sites or tools (e.g., map services, review platforms, manufacturer sites, social media profiles, or payment processors).

We do not control or endorse third-party sites and are not responsible for:

  • Their content or accuracy
  • Their privacy practices or security
  • Any damages or loss caused by your use of third-party sites

Your use of third-party sites is governed by their own terms, policies, and conditions.

18. Disclaimers

18.1 "As Is" and "As Available"

Legal Disclaimer

To the fullest extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

We do not warrant that:

  • The Website will always be available, secure, or error-free
  • Any defects or inaccuracies will be corrected
  • Content is always complete, current, or free from typographical or technical errors

19. Limitation of Liability

19.1 Exclusion of Certain Damages

To the maximum extent permitted by applicable law, Veterans Chand Roofing and its owners, employees, and contractors shall not be liable for any:

  • Indirect, incidental, consequential, special, or punitive damages
  • Loss of profits, revenue, data, or use arising out of or related to your use of the Website

19.2 Liability Cap

Maximum Liability

Our total aggregate liability for claims arising from or related to the Website shall not exceed the greater of:

Option A: One hundred U.S. dollars (USD $100), or

Option B: The amount you paid to us, if any, for using the Website.

Nothing in these Terms limits liability that cannot be limited under Arizona or U.S. law.

20. Indemnification

You agree to indemnify, defend, and hold harmless Veterans Chand Roofing and its owners, officers, employees, agents, and contractors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Website
  • Your violation of these Terms or applicable law
  • Your infringement of any third-party rights

21. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using the Website, you consent to our data practices as described in the Privacy Policy.

Privacy Notice

If you do not agree with our data practices, you should not submit forms or otherwise provide personal information through the Website.

22. Changes to the Website and These Terms

22.1 Website Changes

We may modify, update, or discontinue any part of the Website, including features, content, or availability, at any time and without prior notice.

22.2 Changes to These Terms

We may revise these Terms periodically. When we do:

  • The "Last Updated" date at the top of this page will change
  • Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms

23. Governing Law and Jurisdiction

23.1 Governing Law

These Terms and any disputes or claims arising from or related to them or your use of the Website are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles.

23.2 Venue

Legal Jurisdiction

You agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona, and you hereby consent to the jurisdiction and venue of those courts.

24. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted and the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Veterans Chand Roofing regarding your use of the Website and supersede all prior or contemporaneous understandings related to Website use.

26. Contact Information

If you have questions about these Terms and Conditions, please contact us:

26.1 Contact Details

Get In Touch

Business Name: Veterans Chand Roofing

Website: https://roofingchandler.net

Phone: +1 (520) 379-6789

Email: veteranschandroofing@gmail.com

Mailing Address:

Veterans Chand Roofing
4682 S Onyx Dr
Chandler, AZ 85249
Maricopa County, USA

Need Immediate Assistance?

Our team is available 24/7 for emergency roofing services. With 35 years of experience serving Chandler and the East Valley region, Veterans Chand Roofing is here to help protect your home.

Call (520) 379-6789

Contact Veterans Chand Roofing

Ready to protect your home with expert roofing services? Our team of 50 skilled professionals is here to help with all your roofing needs — from emergency repairs to complete roof replacements. Serving Chandler, AZ and the East Valley region since 1990 with 35 years of trusted experience.

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Request Free Estimate

Call Now: (520) 379-6789